Frequently Asked Questions

FAQ

Where is Willows Senior Apartments located in Lebanon, PA? Willows Senior Apartments is located at 609 N 12th Street, Lebanon, PA 17046. The community is near everyday conveniences like shopping, restaurants, a grocery store, a pharmacy, parks, and a hospital. Is Willows Senior Apartments a 55+ senior community? Yes. Willows Senior Apartments is designated as senior 55+ housing. Eligibility details are confirmed during the application process. What floor plans and apartment sizes are available at Willows Senior Apartments? The community offers spacious 1-bedroom and 2-bedroom apartment homes. A 1 bed/1 bath floor plan is 680 sq ft, and a 2 bed/1 bath floor plan is 851 sq ft. What are the office hours at Willows Senior Apartments? The leasing office is open Monday through Friday from 9:00 AM to 5:00 PM. The office is closed Saturday and Sunday. How do I contact Willows Senior Apartments? You can reach Willows Senior Apartments by phone at 717-273-8601 during office hours (Mon–Fri, 9:00 AM–5:00 PM). What utilities are included with the apartments at Willows Senior Apartments? Water, sewer, and trash are included with the apartments. Other utilities and any optional services can vary and are confirmed during the leasing process. Do apartments at Willows Senior Apartments have in-home laundry or washer/dryer connections? Apartments include full-size stackable washer and dryer connections. The community also features an on-site laundry center for additional convenience. What kitchen appliances come with the apartments at Willows Senior Apartments? Each apartment includes a fully equipped kitchen with a refrigerator with ice maker, an oven, and a dishwasher. These features are designed to support everyday cooking and cleanup needs. What comfort features are included inside the apartments? Apartment features include central air and heating, ceiling fans, 9-foot ceilings, and wall-to-wall carpeting. Many homes also offer walk-in closets and walk-in showers. Do the apartments include private outdoor space like a patio or balcony? Yes. Apartments offer a private patio or balcony, providing personal outdoor space right at home. What community amenities are available at Willows Senior Apartments? Community amenities include an atrium-style clubhouse with a piano and fireplace, a resident community room and TV lounge, a business center with computers and internet access, and a well-equipped fitness and cardio center. The community also offers a beauty salon, a general store, and package acceptance. Is there a fitness center on-site at Willows Senior Apartments? Yes. Willows Senior Apartments has a well-equipped fitness and cardio center available for residents. Is internet access available in the community? Yes. The business center includes computers and internet access. Apartments are also cable ready with exclusive rates. Are cats allowed at Willows Senior Apartments? Yes, cats are welcome upon approval. The community allows up to 2 pets per home, and pet qualifications are confirmed during the approval process. Are dogs allowed at Willows Senior Apartments, and is there a weight limit? Yes, dogs are welcome upon approval. Breed qualifications apply, and the maximum adult weight is 25 pounds. How many pets can I have at Willows Senior Apartments, and can I have more than one of the same type? The community allows a maximum of 2 pets per home. Pet-type limits apply: up to 1 dog and up to 1 cat per home, with approval required. What maintenance services are available at Willows Senior Apartments? Willows Senior Apartments offers 24-hour emergency maintenance and an on-site management and maintenance team. Online maintenance requests are also available for added convenience. Can I submit a maintenance request online at Willows Senior Apartments? Yes. Online maintenance requests are available, allowing residents to submit service needs digitally. Emergency maintenance is also available 24 hours a day. What nearby services and destinations are close to Willows Senior Apartments? The community is near a variety of everyday destinations, including banks, grocery stores, restaurants, shopping, parks, pharmacies, a post office, fitness options, entertainment, and a hospital. Nearby options make it convenient to run errands and access services close to home. What schools are in the area around Willows Senior Apartments? Nearby schools include Jack and Jill Preschool, Northwest Elementary School, Lebanon Middle School, and Lebanon High School. Lebanon Valley College is also nearby.